Career Resource: Your References

Selecting references is a critical part of job search success. Here are a few suggestions on choosing and using references to your greatest advantage.

Summary

• Select your best references
• Learn "Reference Etiquette"
• Create your reference list

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Reference Questions
References are used to help determine a candidate's potential and fit with the company's culture. The following are typical questions your references might be asked:

• How would you describe [candidate's] professional style?
• What was [candidate's] major contribution to the organization?
• Why did [candidate] leave your company?
• What are [candidate's] strengths? Weaknesses?
• What transferable skills can [candidate] bring to this position?
• What type of management style would best fit with [candidate's] approach?

Selecting Your References
Choose people who know you well and can speak knowledgeably about your professional and personal attributes. Strive for a balanced group of people, such as a recent/current employer, a long-time professional contact and a colleague or co-worker.

Reference Etiquette
If you haven't spoken to a potential reference in a while, get in touch face-to-face or over the phone. This is your chance to demonstrate that you've grown beyond their expectations. Help your references help you by:

• Providing them with as many details as possible about your current job search.
• Giving them a copy of your resume, explaining why you left or are leaving your current position and telling them why you would like to use them as a reference.
• Contacting your references each time you give out their names. Keep them updated on your job search progress. Ask them to contact you each time they are called.
• Sending a letter or card to your references to thank them when you've accepted a position.

Your Reference List
Set up your page of references on the same type of paper as your resume and cover letter . Provide your name, address, phone and e-mail information at the top in the same format and font as your resume. Include the following information for each reference:

• Name
• Position
• Company
• Address
• Office phone
• Home phone
• E-mail address
• Relationship
• Notes (Mention any specific achievement or skill that this person could discuss)
  

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