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  • Location: Lasalle
    Job Type : Contract
    Date: Thursday, 19 January 2017
    Faire partie d'une équipe en expansion vous intéresse?

    Manpower est à la recherche d'un agent / équipe de contrôle du crédit.
    Le poste est pour l'un de nos plus gros client, une des principale Banque au Pays.'

    Nous recherchons des experts du travail administratif et bancaire afin de remplir un mandat temporaire long terme au sein de la banque.

    En quoi consiste le traitement administratif du crédit?
    Assurer la réception et la saisie des ouvertures de comptes ainsi que des mises à jours dans les divers systèmes informatiques de la banque.
    Être en mesure de calculer la marge de crédit en fonction des règles préétablies par la banque.
    Vérifier les dossiers complétés à l'aide des procédures d'assurance qualité.

    Cette équipe travaille sur des horaires du lundi au vendredi entre 8h00 et 20h00 car ils offrent un support pour l'ouest du Canada. Pour cette même raison, la maîtrise de l'anglais est obligatoire puisque plus de 50% de la tâche provient des provinces anglophones.
    Si un horaire atypique en dehors du trafic vous convient, ce poste est idéal pour vous !

    Nous offrons :
    Horaire 37.5 semaine du lundi au vendredi
    Disponibilité entre 8h00 et 20h00
    Emploi long terme avec bonne possibilité de permanence au sein de la Banque.
    Salaire variant entre 15,00$ et 16,00$ en fonction de l'expérience
    Emploi situé à Ville Lasalle, métro Angrignon et 15 minutes d'autobus.

    Si vous êtes bilingue, possédez un diplôme en finance/comptabilité ou administration et que vous avez une expérience dans le domaine bancaire, appliquez dès maintenant!
  • Location: Albany
    Job Type : Temporary
    Date: Thursday, 19 January 2017
    Full Time Long Term Temp Executive Administrative Assistant needed in Albany, NY area

    Have experience as an admin or executive secretary? Looking for steady day shift work with weekly pay? Manpower has immediate openings for an executive admin on 1st shift.

    What's in it for you?
    * Full time hours
    * Day shift: M-F 8am-5pm
    * Competitive wages
    * Long Term Temp could last until September 2017

    What is the job?
    * Manage day-to-day office operations, composes written communications and prepares presentations
    * Provide support to one or more executives
    * Analyze complex information and determines trends
    * Perform administrative and clerical duties as assigned
    * Handle confidential information
    * Complex calendaring, extensive excel reports, create detailed PowerPoint presentations, manage expenses and coordinate meetings

    What do you bring to the job?
    * Extensive experience with computer programs including MS office suite
    * Solid verbal and written communication skills
    * High school degree or equivalent
    * Professional appearance and attitude with proven ability to take initiative and anticipate needs
    * Prior executive support capacity and event planning
    * Prior executive support, investment banking support, Salesforce software usage, Concur software usage experience helpful

    Stop your job search and apply today! Do you need more information? Contact our recruiters via email albany.ny@manpower.com or stop by our office located at 1450 Western Ave, Albany NY 12203 or call us at 518-459-2800.

    We love referrals so please share this job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath

    Follow us on Facebook to keep updated with career tips and current hiring trends. https://www.facebook.com/ManpowerAlbanyNY
  • Location: Hartford
    Job Type : Temporary
    Date: Wednesday, 18 January 2017
    Manpower is Hiring temporary/seasonal staff
    For placement on assignments at the Bank of America Processing Center, 770 Marshall Phelps Road, Windsor, CT

    We are interested in hiring for Data Entry and Clerical positions. Data Entry does require experience and would be tested if interested. Clerical positions in our Extractions Department would be provided with Training.

    Some of our major qualifications are: To be Detail Oriented, a Team Player, Ability to work independently as well as with a team, Ability to follow verbal or written instructions, ability to maintain confidentiality

    Placement at the Bank of America Processing Center will require a background check.

    Data Entry will require you to key the majority of your day in a very quiet department. The major clerical positions in Extractions will have you opening, examining and sorting incoming mail in order to determine if it passes quality control. There are 5 other positions as well.
  • Location: Allentown
    Job Type : Contract
    Date: Wednesday, 18 January 2017
    Job Title - Collections Analyst

    Job Description - Monitor Collections while collecting and compiling all relevant data for daily, weekly and monthly reports for management. Take collections calls and complete all customer service emails as well as work with outside collections agencies to recoup funds owed.

    Responsibilities -
    - Complete daily disbursement of incoming rejects
    - Read, review and respond to all incoming collections emails
    - Complete all daily incoming collections mail
    - Research all collection letter disputes and make sure all are responded to
    - Take all calls from merchants and ISO's in regards to collections issues
    - Import and work all daily Optimal rejects
    - Interact and coordinate with other departments to resolve all merchant issues
    Required Skills -
    - Ability to work independently and in a group setting
    - Proficient in relevant computer applications
    - Excellent listening, written and verbal skills
    - Excellent math skills

    Preferred skills -
    - Collections background
    - Bilingual Spanish/English
    - Excel and Word Experience
    - Banking or Credit Card processing a plus
  • Location: Calgary
    Job Type : Contract
    Date: Wednesday, 18 January 2017
    Overnight Shipping and Receiving Clerk

    With over 55 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, a large business specializing in finance, Manpower is seeking a Receive and Dispatch Clerk, to fulfill an ongoing contract in Calgary.

    Candidates will need the flexibility to be available for shifts between 8.00pm - 1.00am. The pay rate for this role will be $14-$15/hour.

    In this role, you will:
    * Receive, sort, track and dispatch items for processing
    * Take responsibility for the receive and dispatch dock area
    * Validate/ creates manifests for incoming and outgoing materials
    * Complete a variety of systems, manifests or lists provided; the role must meet / exceed established productivity standards and Service Level Agreements (SLA) based on well-defined procedures and guidelines

    To be successful in this role, you will have:
    * Minimum High School Diploma
    * Previous experience in a shipping and receiving role; candidates must have this experience to be considered for this role
    * Previous experience with cash handling or in a banking setting would be considered an asset
    * Own steel toe boots
    * Ability to lift and load weight of up to 45lbs
    * Comfort in standing for long periods of time
    * Ability to work under minimal supervision
    * Good communication skills
    * Ability to focus / concentrate for the entire length of shift

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Weekly pay via direct deposit
    * Complimentary access to Manpower's online university (over 5000 courses powered by
    Skillsoft)
    * Referral bonus program

    Please apply online and / or create and manage your profile at www.manpower.ca. Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403.269.6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Calgary
    Job Type : Contract
    Date: Tuesday, 17 January 2017
    Overnight Finance Clerk

    With over 55 years of experience in the Alberta marketplace, Manpower specializes in matching great talent with great companies. In tandem with our client, a large business specializing in finance, Manpower is seeking an Overnight Finance Clerk, to fulfill an ongoing contract in Calgary.

    Shifts for this role will be Monday to Friday 8.00pm - 1.00am; the pay rate for this role will be $14-$16/hour.

    In this role, as an Overnight Finance Clerk, you will:
    * Receive and prepare work that requires special handling to process accordingly; exceptions,
    foreign currency items, cash orders, balancing journals and print productions
    * Receive, verify, create adjustments on line as required
    * Resolve out of balance situations using investigation procedures and independent judgement
    * Collect and record measurement information to ensure reconciliation of work
    * Assist in meeting all quality and timelines standards
    * Ensure error targets are not exceeded and achieves productivity targets
    * Maintain adherence to all risk and governance standards by completing all required documentation and ensuring that all processes and procedures are followed
    * Maintain knowledge of regulatory requirements, company and department policies, procedures and guidelines
    * Assist in clerical duties such as filing, faxing, photocopying, ordering stationery and dispatch supplies to ensure department efficiency
    * Assist in training of new employees on procedures and guidelines to ensure transfer of knowledge

    To be successful in this role, as an Overnight Finance Clerk, you will have:
    * Minimum High School Diploma
    * Previous experience in a banking/financial/accounting position; candidates MUST have this experience to be considered for this role
    * Ability to work under minimal supervision
    * Good communication skills
    * Intermediate computer skills
    * Ability to focus / concentrate for the entire length of shift
    * Flexibility and adaptability

    Please apply online and / or create and manage your profile at www.manpower.ca. Alternatively, you can email us at calgary.ab@manpower.com or contact us at 403.269.6936 and ask for our Office Team.

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, follow us on Twitter @ManpowerAB, and like Manpower Alberta on Facebook.
  • Location: Toronto
    Job Type : Contract
    Date: Thursday, 12 January 2017
    Are you an Account Processing Officer - Operation Officer who is ready to offer your unique skills and experiences? We at Manpower offer something unique for you. We work with you to match you to opportunities that allow you to do things differently, get ahead and build a lifelong career.

    In this Account Processing Officer, you'll have the opportunity to:

    * Research and investigate administrative requests received via various channels- TOPS, email, phone, mail or fax- in a timely manner to ensure customer satisfaction
    * Apply the appropriate rules, regulations and procedures to ensure consistency and accuracy, while providing appropriate value add solutions to client issues
    * Process financial transactions (i.e. deposits, withdrawals, transfers in, transfers out, adjustments, RRSP, RRIF, TFSA and Locked-In accounts) in response to branch requests
    * Create, compile and review transaction reports or data to ensure quality assurance of transactions
    * Reconcile client transactions/positions with sales and custodian holdings, identify errors and follow through with adjustment process
    * Identify and escalate in a timely manner complex issues or situations that require further analysis or investigation in order to determine nature of the problem and to identify a feasible solution for the client
    * Communicate with colleagues in Global Operations, internal and external business partners in order to identify repetitive issues, evaluate and implement solutions to improve service
    * Assist in development, maintenance and enhancement of Policies and Procedures manuals to ensure consistency in transactions and meet service level agreements

    Are you interested? The ideal Account Processing Officer candidate will possess:

    * Knowledge of Wholesale/Brokerage Operations and/or Brokerage industry (e.g. Registered Products, Investment Funds, Account Transfers, related regulations, procedures and CRA guidelines)
    * Ability to understand client queries and clearly communicate appropriate verbal and written responses
    * Ability to analyze situations/events, formulate and take appropriate corrective actions
    * Sound knowledge of various PC applications (e.g. Excel, Outlook)
    * Ability to meet deadlines and provide acceptable service levels in conjunction with changing priorities
    * Excellent written and verbal communication skills

    What is in it for you?

    * Work for a bank that is recognized as one of Canada's top employers
    * Continuous learning opportunities
    * Great foot in the door opportunity
    * Competitive pay rate $17

    Please apply directly to this ad for immediate consideration.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    We look forward to connecting!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Richmond City
    Job Type : Contract
    Date: Thursday, 12 January 2017
    Manpower is seeking multiple experienced Bank Tellers for an assignment across Richmond and Chesterfield. This will be a five month contract with the possibility of permanent hire.

    THIS ASSIGNMENT BEGINS IN EARLY FEBRUARY

    Requirements:
    -Banking or bank teller experience
    -Strong customer service skills
    -Strong data entry and computer skills
    -Must be able to pass a background check
    -Must be able to pass a credit check (negative accounts and accounts in collections will be a disqualifier)
    -Must have reliable transportation

    $12.29/hour, Monday - Friday 8AM-6PM, Saturday 9AM-1PM (hours vary by branch)

    Please register with Manpower at www.manpower.com and apply with the most recent copy of your resume.
  • Location: Addison
    Job Type : Contract
    Date: Wednesday, 11 January 2017
    Manpower is hiring a professional Data Key Entry Specialist position for one of our top clients!

    Job Responsibilities/ Requirements:
    * Computer literate. Prior experience in administration of relational databases.
    * Work collaboratively and productively with global team members in a virtual team environment.
    * First-class client service, interpersonal and team skills. Effective verbal and written communication skills. Demonstrated ability to interface appropriately with all levels within the organization. Ability to establish strong partnerships.
    * Strong work ethic - reliable, committed, productive, cooperative, self-disciplined, and trustworthy. Recognizes when it's appropriate to deliver more than expected. Embodies principles that guide work behavior leading to consistently producing high-quality and accurate work.
    * Excellent attention to detail. Complete work on time without mistakes.
    * Exceptional analytical and problem solving skills. Can raise appropriate questions to clarify, prioritize, and resolve issues.
    * Strong technical skills. Ability to learn new systems and interact with multiple systems. Advance knowledge and experience with Microsoft applications - Excel, Outlook, Sharepoint, and Word.
    * Strong organization and time management skills. Ability to serve multiple clients at all levels, prioritize requests and negotiate deadlines. Demonstrates flexibility and completes follow-up actions in a timely manner.
    * Preferred (but not mandatory) skills and experience includes:
    Experience in the training or education industry
    Experience with learning management systems

    Contract Length: 2 months
    Hours: 40/week
    Pay: $18 per hour

    If you are interested in this position please apply and go to www.manpower.com and create a profile with us! Should your qualifications match that of the position, the recruiter will contact you.

    If you have additional questions, please contact the recruiter: Patricia Davidson
    Email: patricia.davidson@manpowergroup.com
    Please apply to this position directly and go to www.manpowerjobs.com and create a profile with us!

    When emailing or calling, please reference Advert ID# 336021
    NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above.
    Manpower is an Equal Employment Opportunity (EEO) Employer.
  • Location: Reading
    Job Type : Temporary
    Date: Tuesday, 10 January 2017
    Manpower as partnered with a premier employer in Berks County. We are looking to identify candidates with prior experience in the Banking Sector.

    Wire processing is a fast pace high volume department. If you thrive with-in a team oriented environment this position is for you.
    The selected candidate will assist with all activities that contribute to meeting the required day to day goals of Wire Operations.

    *Process wire transfers, while adhering to Regulatory requirements.
    *Investigate by researching and analyzing wire transactions/work processed by business unit.
    *Provide consistent, complete and accurate information to all customers while making effort to exceed customer's expectations.
    *The ability to articulate with all levels of management.
    *Must have the ability to multitask
    *Other miscellaneous responsibilities

    Manpower offers all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, training and much more.

    Apply today at manpower.com
  • Location: Cape Cod/Islands
    Job Type : Temporary
    Date: Tuesday, 10 January 2017
    Manpower is looking for an experienced Mortgage Sales Assistant

    The job is located in Hyannis, MA Monday - Friday 8-5pm PAYING $16 - $20 AN HOUR

    This assignment is for 3 months

    Job Description

    The Mortgage Sales Assistant supports the Mortgage organization through
    reporting, marketing and other sales related projects in order to increase loan originations.

    PRIMARY DUTIES & RESPONSIBILITIES

    Assembling loan files and entering application data in the loan origination
    system Distribution of marketing materials such as internal rate sheets
    and external fliers and handle mailings to borrowers, realtors, settlement agents and other
    customers. Management and updating of customer contact databases. Reporting for the Wholesale and Retail divisions including but not limited to Scorecard reports, Pricing Special reports.

    QUALIFICATIONS
    Identify the minimum education, experience, etc. required for this position.
    Education: HS Graduate or Equivalent

    Experience - Between 3 -5 Years
    1-2 years of mortgage experience; some college preferred; excellent MS Excel and general computer skills
  • Location: Evansville
    Job Type : Contract
    Date: Monday, 09 January 2017
    We are currently recruiting qualified customer service and financial focused individuals for full and part time Teller opportunities with an Evansville based financial institution.

    Qualified candidates must have a high school diploma or GED, retail and/or sales experience, and cash handling experience. Excellent customer service, communication, and banking experience is a plus. Flexible schedule and ability to work Saturdays are a must, This is a direct-hire opportunity meaning that you would become a permanent member of our client's team starting day one.

    Background and drug testing will be involved for this position. Pay is going to range from $10.25 - $12.00/hr. depending upon experience.
  • Location: Irving
    Job Type : Contract
    Date: Friday, 06 January 2017
    Mail Clerks

    Irving Tx area

    Sorting and distributing work
    Opening mail
    Ensure accuracy
    Preparing documents for processing
    Validating information accurately.
    Good ability to produce quality work in a high volume production environment required.
    Job may require lifting up to 30 lbs (bank requirement)

    Job Qualifications

    Good attention to detail skills.
    Good ability to produce quality work in a high volume production environment required.
    Positive, helpful attitude with a high sensitivity to customer needs
    Adhere to quality standards and packaging requirements
    Team Player.
    High School Diploma or equivalent.

    Please sign up with us at manpower.com
  • Location: Scarborough
    Job Type : Contract
    Date: Thursday, 05 January 2017
    Are you a Service Representative Officer who is ready to offer your unique skills and experiences? We at Manpower offer something unique for you. We work with you to match you to opportunities that allow you to do things differently, get ahead and build a lifelong career.

    In this Service Representative Officer position, you'll have the opportunity to:

    * Prioritize and investigate items directed to the Service Response Team and provide resolution to partners and internal clients in a timely manner
    * Handle complex and time sensitive cases that are deemed escalations
    * Provide exceptional customer service and direction on the Home Power Plan Product to lenders who may be unsure of the process and ensure that they have the information needed to update their clients
    * Liaise with internal Home Power Plan staff for support with respect to moving deals through the work flow queues until resolution
    * Communicate via telephone with Solicitors, Lenders, staff and other partners in order to provide updates on deal status and resolution when reached

    Are you interested? The ideal Service Representative Officer candidate will possess:

    * Experience in residential mortgages
    * Proven ability to deal appropriately with confidential information and sensitive issues
    * Proven ability to work under pressure, prioritize tasks and meet deadlines
    * Strong computer skills required (Excel, Access, Word, Powerpoint)

    What is in it for you?

    * Work for a bank that is recognized as one of Canada's top employers
    * Continuous learning opportunities
    * Great foot in the door opportunity

    Pay rate: $ 22.83- 6 months contract

    Working Hours: 12pm-8pm

    Please apply directly to this ad for immediate consideration. Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    We look forward to connecting!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Boston
    Job Type : Temporary
    Date: Wednesday, 04 January 2017
    Manpower is looking for a senior level Cash Management Administrator With Compliance Experience

    The job is located in Dorchester, MA Monday - Friday 8-5pm PAYING $95

    This assignment is for 5 months

    PLEASE READ JOB DESCRIPTION CAREFULLY THIS IS A VERY SKILL SPECIFIC ROLE

    Client Service Onboarding Specialist III position is responsible for implementing and managing a smooth and efficient process to handle all aspects of onboarding a client so that they are ready to do business with cash management products. This involves liaising with clients and several origination teams including Sales, Relationship Management, Legal, Compliance, Credit, KYC, Operations, etc. to ensure that time to market is minimized and that transparency can be provided around the process.

    Additionally the Client Service Onboarding Specialist will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance. The Client Services Onboarding team is a cross asset class function responsible for both the client experience during the on boarding process and the overall quality of client / customer data. Client onboarding specialist is responsible for the overall implementation and onboarding of cash management products, various customer service activities, relationship management, and operational tasks while acting as a bank advocate and advisor to the client.

    PRIMARY DUTIES & RESPONSIBILITIES
    Comprehensive statements
    Should be bullet-statements beginning with an action verb describing how the goal of the position is met
    Should define the duties/responsibilities of the position, not the team member
    Provide the approximate percentage of time spent in each duty/responsibility
    Exclude any one-time projects/activities
    Serves as the primary point person during the implementation of cash management services and products for commercial and corporate clients and helps relationship managers maximize revenue.
    Manages all aspects of the client onboarding process and project life cycle, the assembly of an implementation team (for internal & external resources i.e., client and vendor side), serving as the single point of contact to clients and the banks origination teams, coordinating all documentation relevant to the onboarding process, assisting with the back-office setup, client testing and training.

    Education
    (HS Diploma, Under/Graduate Degree, etc.) Bachelors or equivalent. 7+ yrs. Experience
    Client facing experience; strong background and interest in the fields of operations and compliance. Prior cash management experience preferred.
    Able to establish relationships and partner effectively with various groups including sales, service, operations, compliance, and marketing. Able to work in a team environment and consult with clients

    Strong client service and organization skills
    Proficient with the MS office package
  • Location: Hannibal
    Job Type : Contract
    Date: Wednesday, 04 January 2017
    Monday through Friday part time bank teller position open in Hannibal, MO. Job duties include receive and pay out money and make various financial transactions. Prior banking experience and excellent customer service is necessary. Apply online and bring your high school diploma or GED for screening and testing.
  • Location: Duluth
    Job Type : Temporary
    Date: Tuesday, 03 January 2017
    A well-respected bank in the Duluth/Superior area has a temp-to-hire career opportunity available for a Consumer/Commercial Loan Clerk. The working hours are Monday through Friday, 8:00 AM to 5:00 PM. The pay is $13.00 - $16.00 per hour depending on experience. Background in banking is preferred, but not required. A credit check and full criminal background check is required.

    Job Duties:

    * Prepare documents and close consumer/commercial loans. Set up loans on computer system.
    * Disseminate and disburse real estate taxes from escrow.
    * Audit mortgage loan files.
    * HMDA/LAR prep and submission.
    * Quality control and customer service.
    * Additional miscellaneous clerical duties.

    Please respond to this ad if you are interested.
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 30 December 2016
    As a Bilingual Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets: its clients.

    Are you interested? The ideal candidate will possess:

    * Resolve client problems quickly and/or refer to colleagues as appropriate
    * Work accurately and efficiently in a multi-tasking environment where high attention to detail is required in order to balance cash, credits and other monetary transactions
    * Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate banking needs
    * Conduct root cause analysis on reoccurring anomalies to identify the source of the error and address the issue to avoid repeated client irritant
    * Ensure customer inquiries and complaints are handled in an efficient, professional and timely manner
    * Liaise with business partners and support centres such as Retail Operations, Retail Electronic Banking Operations, and branch networks nationally, including lines of business to complete the investigation or fulfillment of the request
    * Provide customers with detailed explanation of recommended actions or alternatives and verify their understanding of the proposed course of action
    * Perform additional duties as required

    What we're looking for:

    * Bilingual in French and English
    * 1-3 years of related work experience within Processing, Branch Banking and/or Operations or Customer Service environment

    This positions offers:

    * The advantages of working with a leader in the world of work that understands the importance of life/work balance
    * Opportunities for career change and growth
    * Continuous learning opportunities- free training
    * Great foot in the door opportunity

    Please apply directly to this ad for immediate consideration. Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    We look forward to connecting!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 30 December 2016
    As a Portfolio Administrator working with our client, [is one of the Big Five banks in Canada] you'll be the driving force for keeping the office organized and productive.

    You will be responsible for processing and analyzing transactions of a more complex and/or sensitive nature without direct supervision. You will be working with colleagues and management to lead the implementation of process improvement initiatives that will streamline processes, enhance department efficiencies and ensure high levels of customer service are met.

    The ideal candidate will be:

    * Handle complex issues or situations that require further analysis or investigation in order to determine nature of the problem and identify feasible solution for the client
    * Research, investigate and identify root cause and trends to avoid reoccurrence of issues; evaluate and implement appropriate solutions to resolve client complaints
    * Process inquiries and requests received in accordance with appropriate rules, regulations or procedures to meet service level agreements
    * Liaise with Operations and Client Services departments, internal and external partners in order to identify service gaps and implement appropriate solutions
    * Complete reconciliation activities and provide regulatory reporting to management team and control groups as requested ensuring accuracy of information
    * Assist in development, maintenance and enhancement of policies and procedures manual to ensure

    Are you interested? The ideal Portfolio Administrator candidate will possess:

    * 2-3 years of client service experience
    * Knowledge of Wholesale/Brokerage Operations and/or brokerage industry (i.e. RESP, RRIF and/or
    * RRSP products, related regulations, procedures and CRA guidelines)
    * Enrolled in courses and/or pursuing CSC or IFIC certifications

    What is in it for you?

    * Work for a bank that is recognized as one of Canada's top employers
    * Continuous learning opportunities
    * Great foot in the door opportunity
    * Competitive pay rate $20

    Please apply directly to this ad for immediate consideration.

    Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    We look forward to connecting!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Framingham
    Job Type : Temporary
    Date: Tuesday, 27 December 2016
    Manpower is looking for experienced professional with a background in Banking and Financial Services

    THE PAY RATE IS $18-$20 AN HOUR

    PLEASE NOTE FLEXIBILITY IS A MUST FOR THESE ROLES NO EXCEPTIONS CAN BE MADE

    This assignment is for 3 months

    The job is located in Framingham, MA

    Here are the shifts available

    1st shift - 8:30 am to 5:00 pm schedules available, one weekend day is required
    2nd shift - 12:30 pm to 9:00 pm schedules available, one weekend day is required

    Job Description

    Assisting customers with validation of transactions via the phone (inbound & outbound) in a Contact Center environment with a heightened sense of urgency in a fast-paced environment.
    Interacts with internal and external customers and supervisor to recommend and perform appropriate actions required to mitigate losses and to provide a positive customer experience.
    Identify fraud patterns and communicate observations to analyst(s).

    Provide exceptional service to internal and external customers, including support all branches.
    Provide support to Field Investigators.
    Identify control issues/policy violations and propose actions to mitigate reoccurrence.
    Maintain and update case management system for tracking of fraud cases and relevant information.
    Rapidly decision and accurately code results. Determine next action based on research results to mitigate fraud losses.
    Comply with all applicable federal regulations in decision process.
    Assist with more complex assignments as requested.

    Qualifications
    Bachelor degree in a Business or Criminal Justice related field preferred; not required depending upon experience. Financial services experience, plus a basic understanding of fraud detection and prevention.
    Ability to multi-task as required.
    Ability to work independently on special projects.
    Demonstrates aptitude to utilize computer systems, phone systems, adhere to bank policies and procedures, and ensure compliance with applicable bank regulations.
    Good communication skills; both written and verbal.
    High level of professionalism and confidentiality.
    Works well in a team environment.

    Position Duties / Responsibilities
    Research and analyze high risk debit and credit card transactions with a sense of urgency in a fast paced environment.
    Rapidly decision and accurately code results. Determine next action based on research results to mitigate fraud losses. Identify fraud patterns and communicate observations to analyst(s).
    Comply with all applicable federal regulations in decision process.

    Education
    (HS Diploma, Under/Graduate Degree

    Business Experience
    Minimum 2 years financial services experience and experience with debit / credit card experience.